Frequently Asked Questions

Music lessons during COVID-19?


We are back to in-person piano lessons! In order to ensure the safety of our clients and our staff, we will respect each family's wishes of returning to in-person or continuing with virtual lessons.




How do I sign up for piano lessons?


Please visit our New Students Form and fill out an enrollment form. We will contact you via email as soon as we recieve the form.




Is my child old enough to start lessons?


We recommend starting at 5 years old and older, although we've had plenty of 4 year old students as well.




Which areas do you serve?


We serve neighborhoods in the DMV. Please email us at inquiry@chansonmusic.com to ask about your area.




How long is a lesson?


Students will have 45 minute or one hour lessons weekly. 30 minute lessons are only available to families with multiple children taking lessons back to back with the same teacher.




How much is the lesson fee?


Lesson fee depends on the length of the lesson. Please email us for details.




Who will be my teacher?


Teachers are assigned to each student based on loaction, instrument, availability, age and experience. You will be able to learn more about your teacher after submitting our New Student Form.




Can I meet the teacher before starting lessons?


Although we do not offer trial lessons, we do offer a “meet and greet” with your assigned teacher. This gives the teacher an opportunity to meet the student, meet the family, and discuss books to be used.




What happens if I need to cancel a lesson?


Please contact your teacher as soon as possible. If the teacher is notified within 24 hours of the scheduled lesson, a make up lesson will be given before the semester ends. Teachers will not be required to give a make up lesson if the lesson is cancelled on the day of, and no refund will be issued. If you forgot to notify the teacher of a cancellation until after the teacher has already arrived at your home, there will be a $15 penalty fee to compensate the teacher.




What if the teacher cancelled?


Teachers will schedule a make up lesson before the semester ends. If a make up cannot be scheduled, refund will be issued at the end of the semester.




What are the tuition payment plans?


There are three payment plans (monthly, quarterly and one-time payment) that depend of the type of enrollment. All payments are due prior to the lessons. We offer family package to families with multiple students taking lessons with the same teacher. Email us for details.




What does tuition cover?


Tuition not only covers the time spent with students, but also time spent commuting, preparing lessons, and organizing recitals.




Are there summer lessons?


Summer lessons start mid-June to the end of August. For learning purposes, we recommend continuing lessons throughout the summer. We understand both teachers and students will have travel plans. We offer a lesson package for the summer. These lessons may be scheduled anytime during the summer session based on the schedule of the student and the teacher. Summer lessons must be completed before September or they will be forfeited.




How do I pay for lessons?


Payment will not be made directly to teachers. We have an online platform for payments.




What do I need for my lessons?


A notebook for assignments Method books assigned by the teacher An acoustic piano is recommended for piano students. If you have an electric keyboard or piano, please make sure it has 88 keys (a full keyboard), has a working pedal and has weighted keys.




Will students have performance opportunities? ​


Yes, students will be invited to perform at the winter recital and the spring recital. We encourage to participate in the recital, however, participation of the student is at parent's discretion.




Is there a termination fee?


Prior notice is required for lesson termination. Early termination may be subject to a fine. For more information, please email us.





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